"Called the outfitter in Bangor, and after the luckiest day of hitchhiking in my life was back on the Trail in a day after you guys had sent the fruit of your genius overnight (or damned quick)."
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Shipping
Shipping is charged a single flat rate per order. Please allow one day for order processing.
Additional hammocks or accessories in the same order will ship for no additional charge. Get your friends to share your order and save big on shipping!
For North American orders - we suggest you add a day or two around holidays to avoid disappointment because of bad weather or traffic, especially in December.
We will email you a tracking number on the next business day after your order is processed. Saturday Delivery is not available.
Express Shipping may not be available for some locations.
Including - Puerto Rico & US Territories
* Please contact us for options to these locations
USA Shipments– Majority of orders will ship from Blaine, WA
* ALL SHIPMENTS are sent with Signature Required *
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Due to stock limitations on the rare occasion we may have to ship from a different warehouse, which can delay the below times.
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Please contact us if your order is time sensitive.
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Shipping Method
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Estimated arrival times -
(Start counting from the day after your order is shipped)
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FedEx Ground or USPS Mail
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7 business days or less
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FedEx Express Saver
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3 business days or less
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2 day FedEx
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2 business days
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Express Saver (3Day) and 2nd Day
Express orders for In Stock items received before 10:00 AM PST(ONLY EXPRESS) will be shipped out that business day. Orders placed after this time will be shipped out the following business day. Orders shipped with Ground service require one business day for processing and will ship the following business day.
*Please contact us if your order is time sensitive
APO/FPO & Orders Requiring Delivery to a P.O. Box
These will ship via USPS Priority Mail or Fedex SmartPost. Delivery time is difficult to determine but is generally 7-14 days.
The below is only for an estimate and is not guaranteed- For guaranteed delivery use an express option.
Canadian Shipments - Majority ship from Delta, BC
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Due to stock limitations on the rare occasion we will have to ship from a different warehouse.
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Please contact us if your order is time sensitive
UPS for Express Orders ~2 Bus Days
Canada Post Expedited for Ground Shipments.
All prices on our website are in US dollars.
Canadian customers please give us a call or email your order if you want to pay in Canadian Funds.
The appropriate sales tax will be collected for all Canadian orders.
UK and EU Shipments - Majority ship from London, UK with Vat and Duty Prepaid
Australia and New Zealand Shipments- Majority ship from Athol, NZ - Duty Prepaid
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Due to stock limitations on the rare occasion we may have to ship from a different warehouse, which can delay the below times.
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Occasionally, some EU items may not be able to be shipped from our London location
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Please contact us if your order is time sensitive.
International Shipping
Flat Rate - Australia and NZ $30
Flat Rate – UK and EU $60
Anywhere else is $60
Some locations might not be available, Please contact us to Confirm
Russia -We unfortunately don’t ship to Russia *due high shipping costs and rejected shipments.
Please contact us for a time estimate for international orders
Duties & Taxes: All International shipments may require duties and/or taxes to be collected from the recipient prior to delivery. EXCEPT for a majority of shipments sent to Canada the UK, EU, NZ and AUS. Please contact us to confirm.
Hyperlite Mountain Gear Packs
These ship from the Manufacturer: This means that the item will be shipped directly from the manufacturer to you. These items require an additional 2 to 3 business days to ship (unless otherwise noted). Rest assured, if there are any delays in filling your order, we will contact you immediately.